Terms & Conditions


This page, in addition to our Website Terms of Use and Privacy Policy govern the relationship between Pinnacle Wall Coatings and you in relation to our website https://pinnaclewallcoatings.co.uk (“our website”).

Pinnacle Wall Coatings are owners and operators of this website. We reserve the right to change these terms and conditions from time to time. The latest terms and conditions will be displayed on our website and we advise you to read through them each time that you use our website. The term ‘you’ refers to the user or viewer of our website.

https://pinnaclewallcoatings.co.uk is a website operated by Pinnacle Wall Coatings. Our office is at Daws House, 33-35 Daws Lane, London, NW7 4SD.

If you have any questions about your order or these terms and conditions please contact us by phone on 0800 634 7062, by info at pinnaclewallcoatings.o.uk or by writing to us at: Pinnacle Wall Coatings, Daws House, 33-35 Daws Lane, London, NW7 4SD.

Product Information and Prices

Whilst every effort is made to ensure that all details, descriptions and prices of Products which appear on the site are accurate, no responsibility will be accepted for errors and omissions.

Complaints

Complaints will be dealt with fairly, confidentially and swiftly. Any complaint or compliment can be sent to

info at pinnaclewallcoatings.o.uk. We will acknowledge the complaint within 5 working days and provide a likely timescale for resolving the dispute. We will keep you informed of what action we are taking.

Written Communications

Communications pertaining to enquiries made on our website or over the phone will be mainly through electronic means, including email. We may contact you by e-mail or provide you with information by posting notices on our website. You agree to these electronic means of communication and acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.

Notice may be given to you at either the e-mail address or the account holder’s address. Notice will be deemed received and properly served 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email that such email was sent to the specified email address of the addressee.

All written notices given by you to us must be given to Pinnacle Wall Coatings, Daws House, 33-35 Daws Lane, London, NW7 4SD or by emailing us at info at pinnaclewallcoatings.o.uk.

Use of Material

Any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions or the like is, and will be treated as, nonconfidential and nonproprietary. By transmitting or posting anything to Pinnacle Wall Coatings or the Site, you grant Pinnacle Wall Coatings or its affiliates an irrevocable, worldwide, royalty-free nonexclusive license to reproduce, modify, adopt and publish such materials, in whole or in part for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting in any media now known or later developed. Furthermore, Pinnacle Wall Coatings is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products or services using such information. Through your usage of the Site, you may submit and/or Pinnacle Wall Coatings may gather certain limited information about you and your web site usage subject to the
Pinnacle Wall Coatings Privacy Policy.

Force Majeure

We will not be liable for non-performances of our obligations caused or resulting from industrial disputes or any other circumstances beyond the reasonable control of the company such as act of God, riots, civil commotion, flood, fire and legislation.

If by reason of such circumstances it shall become impossible within a reasonable time for the company to wholly or partly supply the items ordered then the customer’s liability will be limited to the value of the items already supplied.

Disclaimer

Any information displayed on our website or other printed matter by Pinnacle Wall Systems Ltd is not regarded to be authoritative or certified as the best practice and is only considered to be useful supplementary advice to other certified codes of practice. The information provided on our website is not a substitute for contact with the technical service department. Whilst we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of our website.

Through our website you are able to link to other websites which are not under the control of Pinnacle Wall and Roof Coating Systems. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep our website up and running smoothly. However, Pinnacle Wall Coatings takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Disclaimer of Warranties

You understand and agree that Pinnacle Wall Coatings assumes no responsibility for the timeliness, deletion or mis-delivery of any communications. Pinnacle Wall Coatings, ANY OF ITS AFFILIATES, ADVERTISERS, ITS AND THEIR DIRECTORS, OFFICERS AND EMPLOYEES, AND ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SITE ARE NOT LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT, OR PUNITIVE DAMAGES ARISING OUT OF YOUR ACCESS TO, OR USE OF, THE SITE. WITHOUT LIMITING THE FOREGOING, EVERYTHING ON THE SITE IS PROVIDED TO YOU “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OR CONDITIONS OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. IN NO EVENT SHALL Pinnacle Wall and Roof Coating Systems BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL, DAMAGES, OR ANY DAMAGES WHATSOEVER, EVEN IF Pinnacle Wall Coatings HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS AVAILABLE FROM THIS SITE. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.

Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Pinnacle Wall Coatings also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site.

Termination

Pinnacle Wall Coatings reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Site (or any part thereof) with or without notice for any reason or no reason whatsoever. You agree that Pinnacle Wall and Roof Coating Systems shall not be liable to you or any third party for any modification, suspension or discontinuance of the Site.

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Pinnacle Wall Coatings: Daws House, 33-35 Daws Lane, London, NW7 4SD

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